The PANTOUR project is the continuation of the Next Tourism Generation Alliance – NTG, a four-year project launched by the European Commission in 2022 to boost innovation in order to implement the European Tourism and Hospitality Sector Skills Plan.

The consortium includes 13 partners from 11 European countries (Belgium, Bulgaria, Finland, Germany, Greece, Ireland, Italy, the Netherlands, Portugal, Spain), Hungary is represented by VIMOSZ.
For more information please visit the official website of the project:

The knowledge acquired by the partnership through the NTG project will provide the necessary tools and conditions for the successful implementation of the Blueprint Strategy. The consortium aims to develop innovative and collaborative solutions to address skills needs by developing outcomes such as:

The 2024 Hungarian PANTOUR Country Skills Profile Report presents an in-depth exploration of Hungary, providing a detailed overview of its tourism sector, identifying skills gaps, requirements, and the capabilities of its workforce. This essential document serves as a customized tool for enterprises, policymakers, governmental authorities, employers, workers, and educational establishments, empowering them with the knowledge necessary to understand the existing skill landscape and devise well-informed strategies for enhancing workforce development.
If you are interested in all the reports, visit the project’s website: nexttourismgeneration.eu/country-skills-reports/

Equality, Diversity and Inclusivity (EDI) Handbook of Best Practices

With this Handbook, the Pact for Next Tourism Generation Skills (PANTOUR) consortium seeks to provide useful, practical tools for developing EDI skills and practices that can be adopted by businesses in the sector. The aim is to enhance understanding of how to achieve equality and promote inclusion within a diverse workforce. These tools are based on freely available sources, and include creating a change management plan, creating inclusive training, and developing an EDI strategy plan for organisations.

This handbook provides information and tools for implementing EDI strategies in the workplace, with a particular focus on small and medium organisations in tourism and hospitality. It also provides information on different policies, training in EDI in the 10 countries of the PANTOUR consortium, and a compendium of 31 best practice case-studies from tourism and hospitality organisations across Europe. These best practices demonstrate how to tackle inequalities and promote diversity and social inclusion in the workplace. They provide real-world insights and effective strategies that can be replicated across various tourism and hospitality sectors.

The Handbook is available at the following link in full or short version: nexttourismgeneration.eu/edi/

New Occupational Profiles Handbook

Technological development in the 21st century raises huge challenges for the tourism industry. To make tourism more attractive, efficient, and sustainable in economic, social and environmental terms, the tourism and hospitality industry must utilise the opportunities created by the internet, location-based services, artificial intelligence and robotics. The PANTOUR consortium aims at designing innovative and cooperative solutions to address the skills needs of the whole tourism ecosystem to ensure that tourism has prepared, competitive employees, the green and digital transition works, and sustainable, long-term development of the sector is achieved. The upskilling and reskilling of tourism and hospitality workers is crucial because this labour-intensive sector is changing rapidly due to its exposure to economic, social and technological changes.

The new job profiles developed within the PANTOUR project will be essential in future tourism because the rapid external and internal challenges of the tourism ecosystem require that employees have these new skills. The development of the new job profiles was carried out within the framework of a multi-round research process lasting from February 2023 to June 2025.

The Handbook is available at the following link: nexttourismgeneration.eu/new-occupational-profiles-handbook/

Emerging occupational profiles in the tourism and hospitality sector

As part of the PANTOUR project an international webinar, organized by VIMOSZ was held on September 18 2025, focusing on the changing labor market in the tourism and hospitality sector. The program presented 11 new job profiles based on surveys and developed for future employees in the sector. During the panel discussions, experts provided insight into the skills required to fill these positions, the most important training programs, and the need for and use of skills forecasting. The webinar aims to provide an overview of key industry trends and their impact on the labor market, with a particular focus on crisis management and sector resilience issues.

You can access the full recording via this link: https://drive.google.com/file/d/1uRV5EBqXLB77AE1QYiJXtK8WN8A90c_m/view?usp=sharing